Manage Webhooks in Thumbtack

Create and manage webhooks for leads, messages, and reviews directly from your Thumbtack account — no integration required.

Ready to set up a webhook?

Go to your Thumbtack account to create, edit, pause, or delete webhooks. Get Started.

_{Need help getting started? See the}_{step-by-step guide in the Help Center}_.

What this is

Set up webhooks yourself from inside Thumbtack — create, edit, pause, and delete — for these event families:

This is the simplest path if you want real-time events delivered to a tool you already use — no developer required, no API integration, no OAuth.

	Manage in Thumbtack	API integration
Best for	Setting up webhooks for your own business, or one you've hired a dev to wire up	Partners onboarding many pros at scale
Effort	None — set up in the UI	Build and maintain an integration
Pros covered	One Thumbtack business at a time	Unlimited, via OAuth
Events	Leads, messages, reviews	All event types
Auth	Your Thumbtack account	OAuth2 partner credentials

Both paths can run side-by-side — managing webhooks here won't block partner-managed webhooks set up via the API for the same business.

Switch to the Pro Profiles webhooks API if you need any of:

Thumbtack sends each event as an HTTPS POST and waits up to 5 seconds for a response. Return a 2XX status to confirm you received it.
If your endpoint returns a 5XX status or doesn't respond in time, Thumbtack retries the delivery a limited number of times. 4XX and 3XX responses are not retried, and redirects are not followed.
The same event can arrive more than once. Use the ID in the payload to skip duplicates, such as data.negotiationID for leads.
Requests are not signed, and Thumbtack doesn't publish a list of IP addresses. To check that a request came from Thumbtack, set Basic Auth or a custom header on the webhook.

Last Updated: Oct 26th, 2026

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