Overview

Getting Started

MARKETPLACE

Widgets

MCP Server

Find Pros

Categories

Keywords

Requests

Leads

Messages

On-Demand Orders

Reviews

User Accounts

Testing Your Marketplace Integration

PRO INTEGRATIONS

Leads

Messages

Reviews

Pro Profiles

Business Phone Numbers

Manage Webhooks

Testing Your Pro Integration

Support

Changelog

Terms and Policies

Limitations and FAQ

Known limitations and frequently asked questions.

Known Limitations

Limitation
Details
US only
Thumbtack operates exclusively within the United States. All tools require a US-based location.
One toolset per partner
Each partner is enabled for either the Search Pros Toolset or the Preset Job Toolset.
6 pros per search
search_home_service_pros and filter_home_service_pros return a maximum of 6 professionals per call. The widget shows the first 3.
Recommendation and review limits
get_category_recommendations returns at most 20 categories. get_reviews_for_pros returns at most 20 reviews per professional.
Search projects expire after 7 days
The searchID used for filtering becomes invalid after 7 days. The server handles this automatically by creating a new search as a fallback for the filter_home_service_pros tool.
Preset job appointment window
requestedTime must be at least 72 hours in the future and not more than 31 days ahead.
Category coverage
Only Thumbtack's active service categories are searchable. Niche or unlisted services may not return results. A user may only book preset jobs in categories that the partner is configured to support.

Frequently Asked Questions

Why am I not seeing any professionals?

Thumbtack's pro coverage varies by location and category. Some areas (especially rural ZIP codes) may have limited or no professionals in certain categories. Try a nearby ZIP code, a related category from the relevantCategories suggestions, or visit thumbtack.com directly.

Can I book a pro directly through the AI assistant?

Only if the assistant's integration is enabled for the Preset Job Toolset, and only in the categories that integration supports. With the Search Pros Toolset, users book on Thumbtack.com through the pro's profile link.

Why is the assistant asking for my ZIP code?

Thumbtack needs a US ZIP code to find local professionals, and the tools require one. You only need to provide it once per conversation — the assistant will remember it.

What if I want a different type of service?

Just ask! Say something like "Actually, I need an electrician instead." The assistant will start a new search in the new category. You can also ask for category recommendations to see what services are popular or trending in your area.

How current are the ratings and reviews?

Ratings and reviews are pulled from Thumbtack's live database and reflect the most recent data available. However, new reviews may take a short time to appear.

What happens if a search project (searchID) expires?

Search projects (identified by searchID) are automatically deleted after 7 days. If a follow-up filter call uses an expired searchID, the server automatically creates a new search with the same parameters as a fallback. Users do not need to take any action.

Last Updated: Oct 21st, 2026